Updated September 18, 2020
Trauma Informed Oregon (TIO) respects the privacy of the visitors and users of this website. We want you to understand the types of information we collect and what we do with that information.
If you are visiting TIO from outside of the United States, please be advised that your information will be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using TIO, you consent to the transfer of your information to our facilities.
Who are we?
Trauma Informed Oregon (TIO) is a collaboration of university, public and private partners, individuals with lived experience, youth and family members that are committed to creating and sustaining a trauma informed system of care in Oregon. TIO is a project of the Regional Research Institute for Human Services as Portland State University. In this policy “TIO”, “we”, “us”, or “our” refers to TIO as a project of the Regional Research Institute for Human Services at Portland State University.
How to get in touch with us
We know that you may have additional questions regarding the privacy of your information when you access TIO. Please feel free to contact us at 503-725-9618 or email@example.com. You may also contact us at any time to:
- Request access to information that TIO has about you
- Correct any information that TIO has about you
- Delete information that TIO has about you
TIO does not knowingly collect personal information (defined under the Children’s Online Privacy Protection Act or COPPA) from children under the age of 13. TIO requests that children under the age of 13 not submit any personal information in public spaces such as comments on the blog or posts in the forum. TIO does not knowingly use or distribute personal information regarding children. If TIO obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted.
You have the right to request access to the information we have about you at any time. You can do this by contacting us at firstname.lastname@example.org or calling us at 503-725-9618.
You have a right to be forgotten and have all of your data deleted permanently from the website and newsletter. If you would like to have your information deleted contact us at email@example.com or call us at 503-725-9618. Keep in mind that this does not include any data we are obliged to keep for administrative, legal, or security purposes.
You have the right to correct any information we have about you. If you would like to add or correct your information, for example, your information on the Trainer Database, contact us at firstname.lastname@example.org or call us at 503-725-9618.
What personal data we collect and why we collect it
We obtain information about you from the following places:
- TIO website
- Emails to email@example.com
- Emails to firstname.lastname@example.org
- TIO Talk, our email newsletter
- Registration for TIO Trainings through Eventbrite
All of the information collected is used to provide the resources we have available on the website, in the TIO Talk email newsletter, and at trainings. Below is a more detailed list of places on the TIO website that we collect your information, why we collect it, where it’s sent and stored, and how long the information is retained. In general if you would like any or all of your information removed or corrected send us an email at email@example.com or call us 503-725-9618.
We want to be available to you at all times so we have a contact form on the Contact page of the site where users can submit questions to us. All data submitted through the contact form on the site are emailed to firstname.lastname@example.org over a secure network. Only TIO staff have access to these emails. Submitted information is stored indefinitely on the email@example.com email account but can be deleted by emailing us at firstname.lastname@example.org.
Email newsletter subscribe form
So that you can be in touch with us about our Training Modules we have a specific email@example.com email account. Only TIO staff have access to this email account. Submitted information is stored indefinitely on the firstname.lastname@example.org email account but can be deleted by emailing us at email@example.com.
We also have quizzes as a part of the Training Modules so that users can test their knowledge before filling out the Completion Certificate. If you enter your email address at the top of the interactive quiz these results are emailed securely to you. In order to distinguish individual users, your IP address is collected and stored with the responses you submit to the quiz. These results are occasionally used for analytic purposes so that we can continue to improve the Training Modules. When this data is collected it is separated from the user’s name and email address and only collected in aggregate. Your email address and quiz results are stored indefinitely on the backend of the site so that we can re-send the results to you if you need them. This information can be deleted at any time by emailing us at firstname.lastname@example.org.
We have a feedback survey at the end of the Training Modules so that we can continue to improve this service. The feedback is sent securely to email@example.com. Only TIO staff have access to this email account. Submitted information is stored indefinitely on the firstname.lastname@example.org email account but can be deleted by emailing us at email@example.com.
Training the Trainer Application
To select individuals for TIO’s occasional Train the Trainer cohorts we request that users fill out an application on the TIO website. The information included in the application is sent to the firstname.lastname@example.org email address. Only TIO staff and consultants have access to this email account and see the contents of the application. Submitted information is stored indefinitely on the email@example.com email account but can be deleted by emailing us at firstname.lastname@example.org.
Embedded content from other websites
How we protect your data
Because TIO is a part of the Regional Research Institute for Human Services at Portland State University, in the event of a data breach TIO will reach out to Portland State University’s Chief Information Security Officer. We will also be in touch with our legal team and will reach out to users within 72 hours of becoming aware of a data breach.
We use the Sucuri WP plugin as a security monitoring and auditing plugin to create a log of data about the ways that our web site is used by those who have login access to it. This information is collected and retained by the web site administrator for security and auditing purposes.
The plugin logs a timestamped record of when a logged-in user takes the following actions:
- Logs in and out;
- Creates, deletes or modifies or views a post (be it a page, post or a post with a custom type);
- Creates, deletes or modifies tags;
- Creates, modifies, deletes, or approves comments;
- Creates, modifies or deletes widgets and menus;
- Creates, modifies (this including changing the password), deletes a user or views another users’ profile;
- Installs, activates, deactivates, or uninstalls a theme or plugin;
- Changes system settings such as reading, general, or permalinks;
- Takes actions on a bbPress forum such as creating a new forum, deleting entries, changing forum settings, etc;
The timestamped record includes the following information:
- The user’s login name
- The user’s actual name as entered when their account was set up
- The user’s WordPress role (Author, editor, etc)
- The IP address from which the user accessed the site
- The time and date of each action detailed above while the user was logged in.
The data captured by the Sucuri WP plugin is stored by the web site administrator for twelve months solely for security and auditing purposes.
Information captured by the Sucuri WP plugin is accessed only by TIO and is stored in the backend of the website on the website’s database. Information captured by the Sucuri WP plugin is not shared with third parties except in the case of law enforcement requests.
Do you have questions?
We know that you may have additional questions regarding the privacy of your information when you access TIO. Please feel free to contact us at 503-725-9618 or email@example.com.